:root{
  --bg:#f4f7fb;--surface:#fff;--surface2:#f8fafc;--text:#17202a;--muted:#667085;
  --line:#e4e7ec;--primary:#0f4c81;--primary2:#1769aa;--nav:#132433;--success:#176b35;
  --warning:#9a6700;--danger:#b42318;--shadow:0 18px 50px rgba(16,24,40,.08)
}
*{box-sizing:border-box}html{scroll-behavior:smooth}
body{margin:0;font-family:Inter,system-ui,-apple-system,"Segoe UI",Arial,sans-serif;background:#f4f7fb;color:var(--text)}
a{color:var(--primary2);text-decoration:none}button,.button{border:0;border-radius:11px;padding:11px 18px;background:linear-gradient(135deg,var(--primary),var(--primary2));color:#fff;font-weight:800;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;gap:7px;box-shadow:0 8px 18px rgba(23,105,170,.15)}
button:hover,.button:hover{transform:translateY(-1px)}.button.small{padding:8px 11px;font-size:12px}.button.ghost{background:#fff;color:#475467;border:1px solid var(--line);box-shadow:none}
input,select,textarea{width:100%;border:1px solid #d0d5dd;background:#fff;border-radius:11px;padding:12px 13px;font:inherit;color:var(--text);outline:none;transition:.2s}
input:focus,select:focus,textarea:focus{border-color:#7faacb;box-shadow:0 0 0 4px rgba(23,105,170,.09)}textarea{min-height:125px;resize:vertical}
label{display:block;font-size:13px;font-weight:700;color:#344054;margin-bottom:6px}.muted,small{color:var(--muted)}
.alert,.success{padding:13px 15px;border-radius:12px;margin:12px 0}.alert{background:#fef3f2;color:#912018;border:1px solid #fecdca}.success{background:#ecfdf3;color:#176b35;border:1px solid #abefc6}
.card{background:#fff;border:1px solid var(--line);border-radius:18px;padding:24px;box-shadow:0 8px 30px rgba(16,24,40,.05)}
.top{height:68px;background:#fff;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 24px;position:sticky;top:0;z-index:20}
.brand-admin{display:flex;align-items:center;gap:10px;font-weight:900;letter-spacing:.3px}.brand-mark{width:34px;height:34px;border-radius:10px;background:linear-gradient(135deg,var(--primary),var(--primary2));display:grid;place-items:center;color:#fff}
.userbox{display:flex;align-items:center;gap:12px;color:#475467;font-size:14px}
.layout{display:grid;grid-template-columns:230px 1fr;min-height:calc(100vh - 68px)}.side{background:var(--nav);padding:18px 12px}.nav-title{color:#98a2b3;font-size:11px;font-weight:800;text-transform:uppercase;letter-spacing:.9px;padding:8px 10px 10px}
.side a{display:flex;align-items:center;gap:10px;color:#dbe4ec;padding:11px 12px;border-radius:10px;margin-bottom:4px;font-size:14px;font-weight:700}.side a:hover{background:#20384b;color:#fff}
.content{padding:28px;min-width:0}.pagehead{display:flex;align-items:flex-start;justify-content:space-between;gap:18px;margin-bottom:20px}.pagehead h1{margin:0 0 6px;font-size:28px;letter-spacing:-.4px}.pagehead p{margin:0;color:var(--muted)}
.tablewrap{overflow:auto;border:1px solid var(--line);border-radius:14px}table{width:100%;border-collapse:collapse;background:#fff}th{background:#f8fafc;color:#475467;font-size:12px;text-transform:uppercase;letter-spacing:.35px}th,td{text-align:left;padding:13px 14px;border-bottom:1px solid #edf0f3;white-space:nowrap}tr:last-child td{border-bottom:0}tbody tr:hover{background:#fbfdff}
.badge{display:inline-flex;align-items:center;padding:6px 9px;border-radius:999px;font-size:12px;font-weight:800;background:#eef2f6;color:#475467}.badge.novo{background:#eaf4ff;color:#175cd3}.badge.analise{background:#fff7e8;color:#b54708}.badge.aguardando{background:#fff4e5;color:#b25e09}.badge.resolvido{background:#ecfdf3;color:#027a48}.badge.cancelado{background:#fef3f2;color:#b42318}

/* Dashboard analítico */
.dashboard-head{align-items:flex-end}.period-filter{display:flex;align-items:end;gap:10px;flex-wrap:wrap}.period-filter>select{min-width:190px}.custom-dates{display:none;align-items:center;gap:8px}.custom-dates.show{display:flex}.custom-dates input{width:auto}.custom-dates span{color:var(--muted);font-size:13px}
.period-summary{display:flex;gap:18px;justify-content:space-between;flex-wrap:wrap;margin:-8px 0 18px;padding:12px 15px;background:#eef5fb;border:1px solid #d8e9f6;border-radius:12px;color:#475467;font-size:13px}
.analytics-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.kpi-card{background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px;box-shadow:0 6px 20px rgba(16,24,40,.04)}.kpi-top{display:flex;justify-content:space-between;align-items:center;color:#475467;font-size:13px;font-weight:700}.kpi-icon{width:34px;height:34px;border-radius:10px;background:#eef6fc;display:grid;place-items:center}.kpi-card strong{display:block;font-size:30px;margin:10px 0 8px}.kpi-foot{font-size:12px;color:#98a2b3}.trend{font-weight:800;margin-right:4px}.trend.up{color:#027a48}.trend.down{color:#b42318}.trend.neutral{color:#667085}
.analytics-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.analytics-card.span-2{grid-column:1/-1}.card-title{display:flex;align-items:flex-start;justify-content:space-between;gap:15px;margin-bottom:18px}.card-title h2{margin:0 0 4px;font-size:18px}.card-title p{margin:0;color:var(--muted);font-size:13px}.text-link{font-size:13px;font-weight:800}
.line-chart{height:280px;padding-top:18px}.line-chart-bars{height:100%;display:flex;align-items:flex-end;gap:6px;border-bottom:1px solid var(--line);overflow-x:auto;padding:0 4px}.line-col{height:100%;min-width:26px;flex:1;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:5px;position:relative}.line-bar{width:70%;max-width:28px;background:linear-gradient(180deg,#3d8ac0,#1769aa);border-radius:7px 7px 2px 2px;min-height:3px}.line-col small{font-size:10px;color:#98a2b3;white-space:nowrap}.line-value{font-size:10px;color:#667085}
.status-list{display:grid;gap:15px}.status-row-top{display:flex;justify-content:space-between;font-size:13px;margin-bottom:7px}.progress{height:9px;background:#eef2f6;border-radius:999px;overflow:hidden}.progress span{display:block;height:100%;border-radius:999px;background:#98a2b3}.progress .novo{background:#2e90fa}.progress .analise{background:#f79009}.progress .aguardando{background:#fdb022}.progress .resolvido{background:#12b76a}.progress .cancelado{background:#f04438}
.rank-list{display:grid;gap:14px}.rank-label{display:flex;justify-content:space-between;gap:15px;font-size:13px;margin-bottom:6px}.rank-label span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.rank-bar{height:8px;background:#eef2f6;border-radius:999px;overflow:hidden}.rank-bar span{display:block;height:100%;background:linear-gradient(90deg,#1769aa,#53a2d6);border-radius:999px}.rank-bar.secondary span{background:linear-gradient(90deg,#667085,#98a2b3)}

/* Protocolos */
.protocol-filter{display:grid;grid-template-columns:minmax(300px,1.6fr) 220px 165px 165px auto;gap:12px;align-items:end}.filter-actions{display:flex;gap:8px}.list-summary{display:flex;justify-content:flex-end;margin:12px 0;color:#667085;font-size:13px}.protocols-card{padding:0;overflow:hidden}

/* Existing pages */
.detailgrid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:16px}.fullcard{grid-column:1/-1}.kv{display:grid;grid-template-columns:150px 1fr;gap:10px 14px}.kv b{color:#475467}.defeito{background:#f8fafc;border:1px solid var(--line);border-radius:12px;padding:15px;line-height:1.55}.attachments{display:flex;flex-direction:column;gap:8px}.attachments a{padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:#fafcff}.history{border-left:3px solid var(--primary2);background:#f8fafc;padding:12px 14px;border-radius:0 10px 10px 0;margin:10px 0}.history span{float:right;color:#98a2b3;font-size:12px}.history p{margin:8px 0 0;line-height:1.5}
.userform,.settings-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px 18px}.settings-grid .full{grid-column:1/-1}.test-mail{display:grid;grid-template-columns:minmax(260px,520px) auto;gap:12px;align-items:end}

/* Login */
.login-page{min-height:100vh;display:grid;grid-template-columns:1.1fr .9fr;background:linear-gradient(135deg,#edf5fb,#f7f9fc)}
.login-side{position:relative;overflow:hidden;background:linear-gradient(135deg,#0b416e,#1769aa);color:#fff;padding:56px;display:flex;flex-direction:column;justify-content:space-between}.login-side:after{content:"";position:absolute;width:420px;height:420px;border-radius:50%;background:rgba(255,255,255,.08);right:-120px;bottom:-120px}.login-brand{font-size:14px;font-weight:900;letter-spacing:1.4px}.login-copy{max-width:520px;position:relative;z-index:1}.login-copy h1{font-size:46px;line-height:1.08;margin:0 0 14px;letter-spacing:-1px}.login-copy p{font-size:17px;line-height:1.6;color:rgba(255,255,255,.86)}.login-panel{display:grid;place-items:center;padding:28px}.login-box{width:min(430px,100%);background:#fff;border:1px solid var(--line);border-radius:22px;box-shadow:var(--shadow);padding:30px}.login-box h2{margin:0 0 7px;font-size:26px}.login-box>p{margin:0 0 22px;color:var(--muted)}.login-box form{display:grid;gap:14px}.login-box label{display:grid;gap:7px}.login-box button{width:100%;padding:13px}

/* Public form compatibility */
.shell{max-width:1180px;margin:auto;padding:28px 20px 55px}.hero-banner{height:370px;position:relative;border-radius:24px;overflow:hidden;box-shadow:var(--shadow);background:#dce6ed}.hero-banner img{width:100%;height:100%;object-fit:cover}.hero-overlay{position:absolute;inset:0;background:linear-gradient(90deg,rgba(5,35,60,.78),rgba(5,35,60,.40),rgba(5,35,60,0))}.hero-content{position:absolute;left:48px;top:50%;transform:translateY(-50%);width:min(540px,65%);color:#fff}.brand-pill{display:inline-block;padding:8px 12px;border:1px solid rgba(255,255,255,.35);background:rgba(255,255,255,.12);border-radius:999px;font-size:12px;font-weight:800}.hero-content h1{font-size:46px;margin:17px 0 12px}.hero-content p{font-size:17px;line-height:1.55;color:rgba(255,255,255,.92)}.benefits{display:grid;grid-template-columns:repeat(3,1fr);gap:14px;margin:18px 0 24px}.benefits>div{background:#fff;border:1px solid var(--line);border-radius:16px;padding:17px;display:grid;grid-template-columns:42px 1fr;column-gap:12px}.benefits span{grid-row:1/3;width:42px;height:42px;border-radius:12px;background:#eef6fc;display:grid;place-items:center}.benefits small{color:var(--muted)}.form-card{background:#fff;border:1px solid var(--line);border-radius:22px;overflow:hidden;box-shadow:var(--shadow)}.form-top{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:25px 30px;border-bottom:1px solid var(--line)}.form-body{padding:30px}.section+.section{border-top:1px solid var(--line);padding-top:27px;margin-top:27px}.section-head{display:flex;gap:12px;margin-bottom:18px}.section-head>span{width:34px;height:34px;border-radius:10px;background:var(--primary);color:#fff;display:grid;place-items:center;font-weight:800}.grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.full{grid-column:1/-1}.field{display:flex;flex-direction:column;gap:7px}.upload-box{display:flex;justify-content:space-between;gap:20px;align-items:center;border:1.5px dashed #b8c5d0;border-radius:15px;background:#f8fafc;padding:20px}.consent{display:flex;gap:10px;align-items:flex-start;margin-top:24px;padding:15px;border:1px solid var(--line);border-radius:13px;background:#fbfcfd}.consent input{width:auto}.actions{display:flex;justify-content:flex-end;margin-top:20px}.footer-note{text-align:center;color:#98a2b3;font-size:12px;margin-top:18px}

@media(max-width:1150px){.analytics-kpis{grid-template-columns:repeat(3,1fr)}.protocol-filter{grid-template-columns:1fr 200px 160px 160px}.filter-actions{grid-column:1/-1}}
@media(max-width:900px){.layout{grid-template-columns:70px 1fr}.side a{font-size:0;justify-content:center}.analytics-kpis{grid-template-columns:repeat(2,1fr)}.analytics-grid{grid-template-columns:1fr}.analytics-card.span-2{grid-column:auto}.detailgrid{grid-template-columns:1fr}.fullcard{grid-column:auto}.protocol-filter{grid-template-columns:1fr 1fr}.field-search{grid-column:1/-1}}
@media(max-width:760px){.login-page{grid-template-columns:1fr}.login-side{display:none}.content{padding:18px}.pagehead{flex-direction:column}.period-filter{width:100%;align-items:stretch}.period-filter>select{width:100%}.custom-dates.show{display:grid;grid-template-columns:1fr}.custom-dates input{width:100%}.analytics-kpis{grid-template-columns:1fr}.protocol-filter,.userform,.settings-grid,.test-mail{grid-template-columns:1fr}.field-search{grid-column:auto}.grid{grid-template-columns:1fr}.full{grid-column:auto}.benefits{grid-template-columns:1fr}.form-top,.upload-box{flex-direction:column;align-items:stretch}.kv{grid-template-columns:1fr}.top{padding:0 14px}.userbox span{display:none}}


/* =========================
   V3.8 DASHBOARD PROFISSIONAL
   ========================= */
.dashboard-toolbar{
  display:flex;
  align-items:flex-start;
  justify-content:space-between;
  gap:20px;
  margin-bottom:18px
}
.dashboard-title .eyebrow{
  display:block;
  color:var(--primary2);
  font-size:11px;
  font-weight:900;
  text-transform:uppercase;
  letter-spacing:1px;
  margin-bottom:5px
}
.dashboard-title h1{
  margin:0 0 8px;
  font-size:30px;
  letter-spacing:-.7px
}
.dashboard-meta{
  display:flex;
  align-items:center;
  gap:10px;
  color:#667085;
  font-size:12px
}
.meta-divider{width:3px;height:3px;border-radius:50%;background:#b3bcc8}

.period-filter.compact{
  position:relative;
  display:flex;
  align-items:center;
  gap:8px;
  min-height:42px;
  padding:5px 6px 5px 12px;
  background:#fff;
  border:1px solid var(--line);
  border-radius:12px;
  box-shadow:0 4px 16px rgba(16,24,40,.04);
  flex-wrap:nowrap
}
.period-filter.compact .filter-label{
  color:#667085;
  font-size:11px;
  font-weight:800;
  text-transform:uppercase;
  letter-spacing:.45px
}
.period-filter.compact>select{
  width:138px;
  min-width:138px;
  height:32px;
  padding:4px 30px 4px 9px;
  border:0;
  border-left:1px solid #edf0f3;
  border-radius:0;
  box-shadow:none;
  font-size:13px;
  font-weight:700;
  background-color:#fff
}
.period-filter.compact>select:focus{box-shadow:none;border-color:#edf0f3}
.period-filter.compact .custom-dates{
  position:absolute;
  right:0;
  top:50px;
  z-index:30;
  display:none;
  align-items:center;
  gap:7px;
  padding:10px;
  background:#fff;
  border:1px solid var(--line);
  border-radius:12px;
  box-shadow:0 14px 35px rgba(16,24,40,.12)
}
.period-filter.compact .custom-dates.show{display:flex}
.period-filter.compact .custom-dates input{
  width:145px;
  height:36px;
  padding:6px 8px;
  font-size:12px
}
.period-filter.compact .custom-dates button{
  height:36px;
  padding:7px 12px;
  font-size:12px;
  box-shadow:none
}
.period-filter.compact .custom-dates span{font-size:12px;color:#98a2b3}

.primary-kpis{
  grid-template-columns:1.25fr repeat(3,minmax(0,1fr));
  gap:12px;
  margin-bottom:12px
}
.primary-kpis .kpi-card{
  min-height:142px;
  padding:17px 18px;
  border-radius:15px
}
.primary-kpis .kpi-featured{
  background:linear-gradient(145deg,#0f4c81,#1769aa);
  border-color:transparent;
  color:#fff;
  box-shadow:0 13px 28px rgba(15,76,129,.18)
}
.primary-kpis .kpi-featured .kpi-top,
.primary-kpis .kpi-featured .kpi-foot{color:rgba(255,255,255,.78)}
.primary-kpis .kpi-featured .kpi-icon{background:rgba(255,255,255,.13)}
.primary-kpis .kpi-featured .trend{color:#fff}
.primary-kpis .kpi-card strong{font-size:32px;margin:12px 0 8px}
.primary-kpis .kpi-top{font-size:12px}
.primary-kpis .kpi-foot{line-height:1.4}

.secondary-metrics{
  display:grid;
  grid-template-columns:repeat(4,1fr);
  gap:1px;
  margin-bottom:16px;
  background:var(--line);
  border:1px solid var(--line);
  border-radius:13px;
  overflow:hidden
}
.secondary-metrics>div{
  background:#fff;
  padding:12px 15px;
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:10px
}
.secondary-metrics span{color:#667085;font-size:12px;font-weight:700}
.secondary-metrics b{font-size:17px;color:#344054}

.analytics-grid{gap:14px}
.analytics-card{
  border-radius:16px;
  box-shadow:0 5px 22px rgba(16,24,40,.045)
}
.card-title{margin-bottom:15px}
.card-title h2{font-size:17px;letter-spacing:-.15px}
.card-kicker{
  display:block;
  font-size:10px;
  font-weight:900;
  text-transform:uppercase;
  letter-spacing:.75px;
  color:var(--primary2);
  margin-bottom:4px
}
.card-chip{
  display:inline-flex;
  align-items:center;
  height:28px;
  padding:0 9px;
  border-radius:999px;
  background:#eef5fb;
  color:#0f4c81;
  font-size:11px;
  font-weight:800;
  white-space:nowrap
}
.line-chart{height:250px}
.line-chart-bars{gap:5px}
.line-bar{max-width:24px;background:linear-gradient(180deg,#5aa2d1,#1769aa)}
.status-list{gap:13px}
.rank-list{gap:12px}

@media(max-width:1150px){
  .primary-kpis{grid-template-columns:repeat(2,1fr)}
  .secondary-metrics{grid-template-columns:repeat(2,1fr)}
}
@media(max-width:800px){
  .dashboard-toolbar{flex-direction:column;align-items:stretch}
  .period-filter.compact{align-self:flex-start}
  .dashboard-meta{flex-wrap:wrap}
}
@media(max-width:600px){
  .primary-kpis,.secondary-metrics{grid-template-columns:1fr}
  .period-filter.compact{width:100%;justify-content:space-between}
  .period-filter.compact>select{flex:1;width:auto;min-width:0}
  .period-filter.compact .custom-dates{
    left:0;
    right:auto;
    width:min(100%,340px);
    flex-direction:column;
    align-items:stretch
  }
  .period-filter.compact .custom-dates input{width:100%}
}

.upload-warning{display:none;margin-top:10px;padding:10px 12px;border-radius:10px;background:#fef3f2;border:1px solid #fecdca;color:#b42318;font-size:13px;font-weight:700;line-height:1.4}.upload-warning.show{display:block}

.attachment-item{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:10px 12px;border:1px solid var(--line);border-radius:10px;background:#fafcff}.attachment-item+.attachment-item{margin-top:8px}.button.ghost{background:#fff;color:#475467;border:1px solid var(--line);box-shadow:none}@media(max-width:650px){.attachment-item{align-items:flex-start;flex-direction:column}}


/* =========================
   MENU ADMIN RESPONSIVO
   ========================= */
.mobile-menu-toggle{
  display:none;
  width:40px;
  height:40px;
  padding:0;
  flex:0 0 40px;
  border-radius:10px;
  font-size:21px;
  line-height:1;
  box-shadow:none
}
.mobile-menu-overlay{display:none}

@media(max-width:900px){
  .top{
    height:64px;
    gap:10px;
    padding:0 14px
  }
  .mobile-menu-toggle{display:inline-flex}
  .brand-admin{
    min-width:0;
    flex:1
  }
  .brand-admin>span:last-child{
    overflow:hidden;
    text-overflow:ellipsis;
    white-space:nowrap
  }
  .layout{
    display:block;
    min-height:calc(100vh - 64px)
  }
  .side{
    position:fixed;
    top:64px;
    left:0;
    bottom:0;
    z-index:60;
    width:min(285px,84vw);
    padding:18px 12px;
    transform:translateX(-105%);
    transition:transform .22s ease;
    overflow-y:auto;
    box-shadow:14px 0 35px rgba(16,24,40,.18)
  }
  .side a{
    font-size:14px;
    justify-content:flex-start;
    gap:10px
  }
  .side a span{display:inline}
  .mobile-menu-overlay{
    position:fixed;
    inset:64px 0 0;
    z-index:50;
    background:rgba(16,24,40,.42)
  }
  body.menu-open{overflow:hidden}
  body.menu-open .side{transform:translateX(0)}
  body.menu-open .mobile-menu-overlay{display:block}
  .content{
    width:100%;
    padding:20px 16px
  }
}

@media(max-width:520px){
  .brand-mark{
    width:32px;
    height:32px;
    flex:0 0 32px
  }
  .brand-admin{
    gap:8px;
    font-size:13px
  }
  .userbox{gap:8px}
  .userbox a{font-size:13px}
  .content{padding:16px 12px}
  .pagehead h1{font-size:25px}
  .card{padding:18px}
  .tablewrap{
    max-width:100%;
    -webkit-overflow-scrolling:touch
  }
}

/* =========================================================
   CORREÇÃO ADMIN > CHAMADO > ANEXOS
   Mantém Visualizar claro e Baixar azul/legível
   ========================================================= */
.attachment-item > span:last-child{
  display:flex;
  align-items:center;
  gap:8px;
  flex-wrap:wrap;
}

.attachment-item .attachment-download,
.attachment-item a.attachment-download,
.attachments .attachment-download{
  display:inline-flex !important;
  align-items:center !important;
  justify-content:center !important;
  min-width:76px !important;
  background:#1769aa !important;
  background-image:none !important;
  color:#ffffff !important;
  border:1px solid #1769aa !important;
  opacity:1 !important;
  visibility:visible !important;
  filter:none !important;
  box-shadow:0 5px 12px rgba(23,105,170,.18) !important;
  text-shadow:none !important;
}

.attachment-item .attachment-download:hover,
.attachment-item a.attachment-download:hover,
.attachments .attachment-download:hover{
  background:#0f4c81 !important;
  color:#ffffff !important;
  border-color:#0f4c81 !important;
  opacity:1 !important;
}

.attachment-item .button.ghost{
  background:#ffffff !important;
  color:#344054 !important;
  border:1px solid #d0d5dd !important;
  opacity:1 !important;
  visibility:visible !important;
}

/* =========================================================
   AJUSTE DE ALINHAMENTO - BOTÕES DOS ANEXOS
   ========================================================= */
.attachment-item {
  display:flex !important;
  align-items:center !important;
  justify-content:space-between !important;
  gap:12px !important;
}

.attachment-item > span:first-child {
  flex:1 1 auto !important;
  min-width:0 !important;
}

.attachment-item > span:last-child {
  display:flex !important;
  align-items:center !important;
  justify-content:flex-end !important;
  gap:8px !important;
  flex-wrap:nowrap !important;
  flex:0 0 auto !important;
}

.attachment-item .button {
  white-space:nowrap !important;
  flex:0 0 auto !important;
}